Customer Service Manager (English language)

From 65 000 RUB. net salary

Work experience: no-experience-necessary

Full employment full-time

Job responsibilities:

• Customer relationship management;
• Quality control of the services provided;
• Consulting clients on the services;
• Coordination of actions of related departments;
• Control of accounts receivable;
• Invoicing.

Required Qualifications:

• Has similar work experience in logistics companies;
• English competency - Intermediate level or higher;
• Ethics of conducting business negotiations and correspondence;
• Desire to help clients in solving their issues;
• High level of communication;

Key skills:

• Work experience in logistics companies;
• Competency in the 1C software;

You will be responsible for:

• Managing logistics processes;
• Settlement of emerging issues with clients;
• Determining the financial conditions of shipment with clients;

Terms of employment:

• Employment in conformity with the Labor Code of the Russian Federation;
• An officially shown salary: the salary level is discussed with the successful candidate at the interview;
• Modern and comfortable office with private parking in New Riga;
• A corporate transport departing from Polezhaevskaya metro station will bring you to the office and take to the station after working hours • (drive time 15 minutes);
• Corporate English courses in one of the best online schools;
• We address each other on a first-name basis and prefer casual office clothes.

Key Accont Manager

From 100 000 RUB. net salary

Work experience: 1–3 years

Full employment, full-time

Job responsibilities:

• Development of acquisition activities;
• Work with marketing-qualified leads;
• Conduct meetings with potential clients and sell services;
• Develop sales for assigned Customers;
• Conduct business correspondence, draw up a budget, and prepare commercial proposals;
• Participate in tenders.

Required Qualifications:

• successful experience in a similar position for at least 2 years;
• be able and love to sell;
• strong sense of initiative;
• knowledge of sales techniques;
• ability to accomplish identified goals;
• interest in business literature and professional growth;
• fluent English will be an advantage;
• work experience in logistics will be an advantage.

Key skills:

• Cold sales
• Search and acquisition of customers
• Direct sales
• Conclusion of contracts
• B2B Sales
• Telephone negotiations
• Sales development

Processing Department Specialist

From 45 000 RUB net salary

Work experience: no-experience-necessary

Full employment, full-time

We are seeking to hire a Processing Department Specialist

Job responsibilities:

• Database management (processing acceptance of cargoes and shipments)
• Receive orders from Customers and orders finalization
• Calling recipients, coordination on the delivery date
• Processing incoming mail and customer requests
• Initial consultation of clients on services provided
• Escalation of customer requests to related departments
• Database management, order processing

Required Qualifications:

• No practice required. Work experience in a call center or orders processing would be an asset.
• Completed secondary or higher education
• An advanced PC user
• Competency in the 1C would be an asset
• Competency in the WMS software is a plus
• Can read in English and translate using a language translation program

Terms of employment:

• Employment in conformity with the Labor Code of the Russian Federation;
• An officially shown salary: the salary level is discussed with the successful candidate at the interview;
• Modern and comfortable office with private parking in New Riga;
• A corporate transport departing from Polezhaevskaya metro station will bring you to the office and take to the station after working hours • (drive time 15 minutes);
• Corporate English courses in one of the best online schools;
• We address each other on a first-name basis and prefer casual office clothes.

Key skills::

• 1С
• Adobe Dreamweaver
• English competency